Support & Services

The Artesia Digital Media Group powers the rich media management needs of many of the world's most well-known companies. When partnering with Artesia, companies tap into both the wealth of experience of a firm solely focused for over a decade on rich media management and the value of a world-class Support & Services offering that leverages the resources and global operations of Open Text, including:

• Global Customer Service staff with "Best in Class" offerings to meet the varied needs of our customers.
• An experienced and flexible Professional Services staff that is exclusively focused on Digital Asset Management. We can tailor the services we provide to meet the needs of
• Fully dedicated training instructors to assist in leveraging the full value of investment in Digital Asset Management. Training can be done on site or at Artesia's own training facility.

The Artesia Digital Media Group brings a depth of experience to the Digital Ecosystem dedicated to allow customers to solve the challenges of marketing, production, and distribution asset management. As a result, our Support & Services has developed unique Digital Asset Management solutions designed to address the specific workflows, technical integrations and processes for groups of users.